Understand what changed.
A tool stops responding. A workflow misses a step. The output is no longer useful. Oakville AI helps you work through the issue and identify a sensible next step before you commit to a larger project.
What troubleshooting can cover
- Configuration or account-setting problems in an existing tool.
- A simple workflow that stopped behaving as expected.
- Confusing output that needs a clearer task, better inputs or a different approach.
What it may not fix
Not every issue can be fixed in one session. Vendor outages, account permissions, unsupported integrations or custom code may need a different specialist or the provider’s support team. We discuss fit before paid work.
$150 CAD per hour.
There is a one-hour minimum. Additional time is agreed before proceeding. Software, usage fees and applicable taxes are additional. There is no ongoing subscription required to get started.
See costs and pricingDescribe it
What should happen? What actually happens? A short, repeatable example is more useful than a long list of guesses.
Check the setup
Review the relevant settings, inputs and workflow steps with only the access needed for the agreed work.
Choose the next step
Decide whether to adjust the setup, test another approach, contact the vendor or scope a separate project.
A safe pre-call checklist
- Write down the error message, without account secrets.
- Note when it last worked and what changed.
- Prepare a sample with names and private details removed.
- Check whether the vendor reports an outage.
This is scoped troubleshooting, not an emergency support service, response-time guarantee or promise of a fix. AI output still needs human review.
Free checklist
Not sure where to start?
Take the free 5-minute AI readiness checklist: 10 plain-language questions that show where AI could save your business time.
Start with one real task.
Talk through what you need in a free 30-minute video call. No paid work starts until scope and price are agreed.
30 minutes · Video call